RETURNS POLICY

KOMBUCHA RETURNS

Due to the nature of our beverage products, we do not accept returns for beverage products purchased from our website.

MERCHANDISE RETURNS

If you have questions or would like help in returning any non-beverage products purchased from our website, please contact our customer service team at help@health-ade.com or at (844) FERMENT / (844) 337-6368.

EMAIL US CALL (844) FERMENT

Please contact our customer service team to request a refund. Returns for non-beverage products purchased from our website will be determined on a case-by-case basis. We accept unworn or defective merchandise as returns within 30 days of purchase. Please send the non-beverage item(s) in original packaging, in courier of your choice, to address below:

Attention: Returns Department
Health-Ade
2012 Abalone Ave., Suite A
Torrance, CA 90501

For online returns and refunds, the product cannot have been purchased from any location other than from our website.

IN-STORE PURCHASES

Any returns or refunds for products purchased from a grocery store or from another location other than our website should be directed to where the product was purchased.